Terms & Conditions

You agree to the following Terms & Conditions by ordering EmpireOptix products & services:

Payment Method

We accept all major credit cards and debit cards (Visa, MasterCard, American Express, and Discover).

Rescheduling/Cancellation Policy

We kindly ask that you reschedule or cancel 24hr prior to the beginning of your appointment or you will be charged a cancellation fee of $99.

- Free rescheduling due to weather conditions

- Rescheduling must be made 24hr prior to the appointment to avoid reschedule fee of $99

- Cancellations must be made 24hr prior to the appointment to avoid a cancellation fee of $99 

Our Services

We are currently accepting bookings in the Tri-State area. If you’re not within such areas – kindly send us an email at info@empireoptix.com and one of our Tribe Members will contact you promptly.

At the Photoshoot Appointment

Upon arrival to appointment, client should outline important elements of the property or specific areas that should be photographed. If there is an area(s) that should not be photographed, please inform the photographer. Clients are expected to have the property photoshoot ready – properly staged and cleaned prior to the photographers’ arrival. All properties will be shot “AS-IS”.

Kindly note, your input is imperative when choosing which rooms/spaces to photograph. Unless input is provided, photographer will use his/her best judgment, experience, and creativity to decide how to best photograph the property.

After the Shoot – Deliverables

Once the photoshoot has concluded, the photographer will show you via camera screen the images he/she took. Please select the correct number of images (based on the package you selected) you want professionally edited. The selected images will be individually retouched for optimum quality and delivered to you within 1 business day.